Classroom Ace

Cookie Policy

Learn how we use cookies to enhance your experience while protecting student privacy and maintaining educational compliance.

Effective Date: March 1, 2024Last Updated: March 1, 2024

Types of Cookies We Use

We use different types of cookies for various purposes to enhance your educational experience.

Essential Cookies

Required

Required for basic website functionality and security

Purpose:

Enable core platform features like login, navigation, and security

Examples:

  • Authentication tokens
  • Session management
  • Security preferences

Functional Cookies

Optional

Remember your preferences and enhance user experience

Purpose:

Store user preferences, language settings, and personalization

Examples:

  • Language preferences
  • Theme settings
  • Accessibility options

Analytics Cookies

Optional

Help us understand how users interact with our platform

Purpose:

Collect anonymous usage data to improve platform performance

Examples:

  • Page views
  • Feature usage
  • Performance metrics

Performance Cookies

Optional

Optimize platform speed and reliability

Purpose:

Cache content and optimize loading times for better performance

Examples:

  • Content caching
  • Load balancing
  • CDN optimization

Third-Party Services

We work with trusted partners to enhance our platform while maintaining strict privacy standards.

Google Analytics

Analytics

Purpose:

Website analytics and usage tracking

Data Processed:

Anonymous usage statistics, page views, session duration

Cloudflare

Performance & Security

Purpose:

Content delivery and security

Data Processed:

IP addresses for security and performance optimization

Intercom

Functional

Purpose:

Customer support and communication

Data Processed:

Support conversations, user identification for help

Our Cookie Commitment

We use cookies responsibly to enhance your educational experience while maintaining the highest standards of student privacy and COPPA compliance. This policy explains what cookies we use, why we use them, and how you can control them.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience and enable certain functionality.

How Cookies Work: When you visit Classroom Ace, our server sends cookies to your browser, which stores them on your device. These cookies are then sent back to our server on subsequent visits.

Cookie Lifespan: Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored for a specific period or until manually deleted).

Educational Context: In educational platforms like Classroom Ace, cookies help maintain secure login sessions, remember user preferences, and ensure a safe learning environment.

How We Use Cookies

We use cookies for several important purposes that enhance your experience on Classroom Ace.

Authentication & Security: Essential cookies maintain your login session and protect against security threats like cross-site request forgery (CSRF).

Personalization: Functional cookies remember your preferences, such as language settings, theme choices, and accessibility options.

Performance Optimization: Performance cookies help us optimize page loading times and ensure the platform runs smoothly for all users.

Analytics & Improvement: Analytics cookies provide anonymous insights into how users interact with our platform, helping us improve features and user experience.

Educational Compliance: We ensure all cookie usage complies with educational privacy laws like FERPA and COPPA.

Student Privacy & COPPA

We take special care with cookies when it comes to student users under 13.

COPPA Compliance: For users under 13, we limit cookie usage to essential functions only and obtain appropriate consent through schools.

Minimal Data Collection: Student-related cookies only collect information necessary for educational purposes.

No Behavioral Tracking: We do not use cookies to track student behavior for advertising or commercial purposes.

School Control: Educational institutions maintain oversight of cookie usage for their student users.

Parental Rights: Parents can request information about cookie usage for their children through their school.

Third-Party Cookies

Some cookies on our platform are set by third-party services that help us provide better functionality.

Trusted Partners: We only work with reputable third-party services that comply with educational privacy standards.

Limited Scope: Third-party cookies are used only for specific purposes like analytics, performance optimization, and customer support.

Privacy Protection: All third-party services are required to maintain strict privacy and security standards.

Opt-Out Options: Most third-party cookies can be disabled through browser settings or specific opt-out tools.

Educational Focus: Third-party services are selected based on their commitment to educational privacy and compliance.

Managing Your Cookies

You can control cookies through several methods.

Browser Controls: Most browsers allow you to view, delete, and block cookies. Check your browser's help section for specific instructions.

Platform Settings: Use our cookie preference center to customize your cookie settings while maintaining platform functionality.

Regular Review: We recommend reviewing your cookie preferences periodically to ensure they match your needs.

Support: If you need help managing cookies, our support team can provide guidance while maintaining your privacy.

School Policies: Students and teachers should also check with their school's IT policies regarding cookie management.

Browser Cookie Settings

Here's how to manage cookies in popular browsers.

Chrome

  1. 1 Click the three dots menu → Settings
  2. 2 Go to Privacy and security → Cookies and other site data
  3. 3 Choose your preferred cookie settings
  4. 4 Add site exceptions if needed

Firefox

  1. 1 Click the menu button → Settings
  2. 2 Select Privacy & Security
  3. 3 Go to Cookies and Site Data
  4. 4 Adjust your cookie preferences

Safari

  1. 1 Safari menu → Preferences
  2. 2 Click the Privacy tab
  3. 3 Choose cookie blocking options
  4. 4 Manage website data as needed

Edge

  1. 1 Click three dots → Settings
  2. 2 Go to Cookies and site permissions
  3. 3 Select Cookies and site data
  4. 4 Configure your preferences

Need Help with Cookies?

Our support team can help you understand and manage your cookie preferences.